FFL Transfer Fee for Retail Unethical?

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gungeek
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FFL Transfer Fee for Retail Unethical?

Post by gungeek »

I was recently in Nova Firearms to make a purchase only to discover that they are now charging a "transfer fee" on in-shop purchases.
When I was given the total price, the owner told me that I have to also pay the $30 transfer even though I was buying a retail item in his store.

I questioned the fee and was told that other places charge $40, and that he ONLY charges $30. I can understand if I ordered a firearm from the Internet and had it shipped to his store for pick up.

I've never run across this before in my entire life. Does anyone feel that this is just plain unethical or am I missing something?
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rromeo
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Re: FFL Transfer Fee for Retail Unethical?

Post by rromeo »

They have raised their prices by $30 while calling it something else. I think it's dishonest.

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Re: FFL Transfer Fee for Retail Unethical?

Post by OakRidgeStars »

I have to admit that I've never heard of a shop charging a transfer fee for a firearm that they have in stock. Which makes me think that there is more to the story here.

Can any other members confirm that this is true?.
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gungeek
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Re: FFL Transfer Fee for Retail Unethical?

Post by gungeek »

I just looked at my receipt to find out that the transfer fee is not even listed. I'm guessing they rolled the price in to the back ground check, taxes, and price of the guns. My background check is listed at $17.50 which seems kind of high.

There were two other people in the shop who purchased ahead of me and both were quoted a $30 transfer fee, and they paid it with no questions asked. I guess they didn't know better than to at least inquire about it.
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davasmith
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Re: FFL Transfer Fee for Retail Unethical?

Post by davasmith »

The cost is normally just put in the cost of the weapon and never discussed. They all do it. I deal with a guy who charges $25.00 per transfer. Maybe shop around for a better deal.

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Re: FFL Transfer Fee for Retail Unethical?

Post by kevinmfduane »

It is a way of capturing more money but still being able to advertise your guns at a lower price. For example if the shop dropped every price in the store by $30 and started adding on a $30 fee then they were ethical. If they just decided they needed more profit and added a $30 fee but still advertised their prices the same while not mentioning their fee online or in store, I call that an unethical bait and switch.

So I guess for me it boils down to this. Do they have a sign posted saying there is a $30 transfer fee on ALL firearms purchases? If you look online right now does it mention a $30 transfer fee on ALL firearms. If not then they are doing the old bait and switch of advertising at one price and hitting you with a fee that is not an industry standard. If the fee was an industry norm then this would not be an issue.
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Re: FFL Transfer Fee for Retail Unethical?

Post by VBshooter »

Tell him to shove his " transfer fee" sideways// Long as people tolerate it he'll charge it just like the banks do
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Re: FFL Transfer Fee for Retail Unethical?

Post by dorminWS »

Sounds to me like it's a way to chisel an additional $30 and folks will think it's a government-mandated fee and not argue. Unethical? Probably not. Sleazy? Definitely. But I doubt it qualifies as bait and switch.

I've never paid a fee related to a background check or transfer of afirearm to the FFL I deal with. Of course, it's a small community and I may be one of his better customers.

I'd say that sort of stuff is more likely in a large community where the vast majority of a merchant's sales are to people he expects he will never see again.
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Re: FFL Transfer Fee for Retail Unethical?

Post by gungeek »

If I choose to visit again, I will tell him to shove his fee sideways. Respectfully, of course.
I was polite enough to wait until his other customers left before I questioned him about the transfer fee because I wasn't trying to disrespect him in front of others.

I agree that it's a sneaky way to generate additional revenue from unsuspecting customers, but I will take my business elsewhere unless they decide to either drop their fee or at least advertise it on their website. I don't appreciate the way it was slipped in as a hidden fee on my purchase.

Thanks for all of your replies.
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Re: FFL Transfer Fee for Retail Unethical?

Post by joeshmo »

That gun shop is in a extremely high rent area. I cant even see how they would be able to sell enought firearms to pay the rent and all the overhead they have. Could have to do it to turn a larger profit to keep the lights on. Just sayin...
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Re: FFL Transfer Fee for Retail Unethical?

Post by Kreutz »

gungeek wrote:I just looked at my receipt to find out that the transfer fee is not even listed. I'm guessing they rolled the price in to the back ground check, taxes, and price of the guns. My background check is listed at $17.50 which seems kind of high.
I haven't bought from an FFL in awhile (God I love my C&R!) but I remember paying two or three dollars for the background check on a pistol last year.

Sounds like you got ripped off twice. Live and learn.
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Re: FFL Transfer Fee for Retail Unethical?

Post by gungeek »

I fully understand and agree that this shop is in a high rent area. No argument there.
But, the cost of running your business needs to be taken in to account with the appropriate pricing of your products with full disclosure to your customers of all applicable fees, taxes, etc.

I do have a feeling of being ripped off as I know that a background check is generally around $2, and there is also no mention of the transfer fee (for retail items) on their website.

I just wanted to get some honest opinions from other members as to whether or not they have encountered this at other gun shops and how they feel about it. Thanks again for all of your replies. You said it best, "You live, you learn".
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Re: FFL Transfer Fee for Retail Unethical?

Post by grumpyMSG »

gungeek wrote:I fully understand and agree that this shop is in a high rent area. No argument there.
But, the cost of running your business needs to be taken in to account with the appropriate pricing of your products with full disclosure to your customers of all applicable fees, taxes, etc.

I do have a feeling of being ripped off as I know that a background check is generally around $2, and there is also no mention of the transfer fee (for retail items) on their website.

I just wanted to get some honest opinions from other members as to whether or not they have encountered this at other gun shops and how they feel about it. Thanks again for all of your replies. You said it best, "You live, you learn".
Whenever I make a purchase, the bottom line price is what really matters. Is his bottom line competitive with other shops in the area? If he sells you a gun for $450 + $30 FFL fee + $17.50 background fee ($497.50) and the guy up the road sells you a similar gun for $495 + $2.50 background fee ($497.50), you are still paying the same price. If you want to go up the road and pay $500 for the same rifle and that store won't charge you the extra fees and you think you are getting a better deal, go right ahead...
You just have to ask yourself, is he telling you the truth based on knowledge and experience or spreading internet myths?
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Re: FFL Transfer Fee for Retail Unethical?

Post by GoodPeopleForGuns »

I wish I would have seen this forum before...

I recently moved from Florida to Virginia (Arlington Area) and had many problems finding a good FFL, a range near us, a good place to find ammo etc...
Here is a list of a few things I find out about NOVA Firearms, FFL Transfer Fees, FFL Dealers in Arlington / Falls Church Area...

- I will not recommend to ANYBODY to shop at NOVA Firearms.
( I know they are posting in this Forum and I do NOT care )

- My experience there was terrible from the second i pulled in their parking lot. Again if I was the only one in this situation, then I would have to be objective and figure out what went wrong but after visiting that store I looked into their reviews ONLINE and many of them CONFIRMED my initial feeling.

- Upon walking on that tiny shop I felt something was severely wrong with those people.
They are NOT DOING IT RIGHT and they do NOT have the right attitude when your main business is to provide SERVICE.
From the owner to one of their sales people; they are simply careless, super OVERPRICED and just not gentlemen like.

- Power to the consumer and SPEND your dollars to people that care about you. I then decided to do some research and found FFL GRANT PINTO of HIGH CALIBER down the street.
I ordered my gun from him and there was no transfer fee. NOVA Firearms are trying to make dollars everywhere and its too much of a push. To all of you around Arlington or Falls Church I encourage you to work with Grant Pinto; he is a modest guy and does his best to make a sale with low prices.

- NOVA Firearms and their Concealed Carry classes... Same deal here again, as I was new to Virginia and needed a CCP, I asked if there was any classes available. The answer was yes and the price was over the top. It's overpriced!!!

- You can get for the same amount of dollars a private instructor from the NRA (Headquarters are in Fairfax or 15 minutes from Arlington) and you will get a personal one on one class + 1hr supervised handgun holster drawing class at the NRA Range. You can't go wrong with that but you can for sure go wrong by paying $137 a person and do it in a place such as NOVA where bad karma can be felt from as far as the parking lot.

- As far as other places to buy.... BLUE RIDGE ARSENAL are decent people. It's NOT the best place ever but they do their jobs.

- To answer the question... It is NOT unethical as it is business...
IT IS JUST BAD BUSINESS!

- Conclusion, spend your money with FFL that work for your money and that are genuinely friendly.
They are WORKING FOR YOU not the way around.
Never forget the power of your dollar.
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Re: FFL Transfer Fee for Retail Unethical?

Post by Abe »

Anyone thinking of doing business with this company should check out the reviews on Yelp at http://www.yelp.com/biz/nova-firearms-falls-church I have never seen so many bad reviews.
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Re: FFL Transfer Fee for Retail Unethical?

Post by trailrunner »

Abe wrote:Anyone thinking of doing business with this company should check out the reviews on Yelp at http://www.yelp.com/biz/nova-firearms-falls-church I have never seen so many bad reviews.
You're new here, and the first (and only) three posts on the forum are to point out negative reviews of a local gun store? What's your story? Is that the only reason you joined this forum? Do you have any personal experience with this store?
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Re: FFL Transfer Fee for Retail Unethical?

Post by j1mmyd »

Until yesterday, I lived a block from Nova Firearms. They were always polite and helpful the dozen or so times I was in the store.

I don't have a problem with the xfer fee. A lot of people buy online because their LGS has higher prices. Well, that's because the online retailer isn't adding in the transfer either. You can't have an LGS that has near-online prices AND free transfers. Gander Mountain and a few other places do it, too.

If you think dealing with some snot-nosed ex-Air Force Reserve supply specialist DEVGRU wannabe at the LGS is bad, try calling BudsGunsShop customer service.

Support your local gun store, all. You'll miss them when they're gone.
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Re: FFL Transfer Fee for Retail Unethical?

Post by UnderwaterMike »

A little OT, but I've had nothing but good experience with Sterling Arsenal. I haven't bought anything there yet -- just browsing/questions and armorer work -- but they seem knowledgeable and have given me good prices on labor.

FWIW, I agree that the bottom line is the "out the door" price, just like buying a car. I don't care how they get there, I just want to know how much lighter my wallet will be when I leave.
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Re: FFL Transfer Fee for Retail Unethical?

Post by dmharvey »

Sounds typical for a NOVA business. Too much money, and too many people willing to part with it without question, to get any deals. Trying to buy a new car is a PITA around here, because the dealers know somebody will come along and pay their asking price if they wait a little.
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Re: FFL Transfer Fee for Retail Unethical?

Post by j1mmyd »

[quote="UnderwaterMike"]A little OT, but I've had nothing but good experience with Sterling Arsenal. I haven't bought anything there yet -- just browsing/questions and armorer work -- but they seem knowledgeable and have given me good prices on labor./quote]

I second that on Sterling Arsenal. Great people and great service.

I also had a great experience at Loudoun Guns about a month ago an its hard to beat their selection.
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