I try to be open minded but...Pork Products
Posted: Fri, 15 Mar 2013 11:35:30
I try to be open minded, I am a pastry chef at a local place, and I teach Baking and Pastry at my local school district. But last night I overheard a conversation between a employee and a customer at my local Pastry Chef gig.
I am paraphrasing, but suffice to say this is what was said.
Customer: I would like some chicken and turkey cut please.
Employee: No problem, just so you know we are closed at 10pm in the future. (note: it was 10:15 at this point)
Customer: Oh you need to clean the machine of any pork, I cannot eat any pork. Also the turkey and the chicken were not touching any pork products in the case were they?
Employee: uh ok. (note: at this point cause it is closing time they sanitize the slicers and are breaking everything down.)
This customer could not eat pork because of his religion and I respect that ( respect that a person has their own religion and lives by it), however, it is a little ridiculous to expect a place that serves Pork products to completely clean something for you, unless advertised that we will have a pork free slicer, we cannot guarantee that you will not get pork product in your food. Like those moms and dads that come in saying my kids is allergic nuts/eggs/flour/ etc. I tell them this is not the bakery for you then. We work with these products and while we clean a lot, we cannot guarantee that your items will not come into contact with nut dust in the air or what not.
Besides the fact that he came after closing time for that particular area, and I won't get into that. I just had to vent, because it was annoying and a total example of just how entitled a lot of people feel.
I talked to husband about this, and asked him what he felt. He thought it was ridiculous as well. I said if I felt that strongly about eating the product I would make sure I went to a place that did not sell any of the product I was worried about, either for allergens or for my personal damnation.
Sorry just venting cause it really irritated me. Customer did not ask if we could do it, just demanded that we do it. (customer is always right. right?) Maybe I am completely off base, but customers around here can get under your skin, especially if you are in a service industry.
Maybe I am a bad person for being annoyed.
I am paraphrasing, but suffice to say this is what was said.
Customer: I would like some chicken and turkey cut please.
Employee: No problem, just so you know we are closed at 10pm in the future. (note: it was 10:15 at this point)
Customer: Oh you need to clean the machine of any pork, I cannot eat any pork. Also the turkey and the chicken were not touching any pork products in the case were they?
Employee: uh ok. (note: at this point cause it is closing time they sanitize the slicers and are breaking everything down.)
This customer could not eat pork because of his religion and I respect that ( respect that a person has their own religion and lives by it), however, it is a little ridiculous to expect a place that serves Pork products to completely clean something for you, unless advertised that we will have a pork free slicer, we cannot guarantee that you will not get pork product in your food. Like those moms and dads that come in saying my kids is allergic nuts/eggs/flour/ etc. I tell them this is not the bakery for you then. We work with these products and while we clean a lot, we cannot guarantee that your items will not come into contact with nut dust in the air or what not.
Besides the fact that he came after closing time for that particular area, and I won't get into that. I just had to vent, because it was annoying and a total example of just how entitled a lot of people feel.
I talked to husband about this, and asked him what he felt. He thought it was ridiculous as well. I said if I felt that strongly about eating the product I would make sure I went to a place that did not sell any of the product I was worried about, either for allergens or for my personal damnation.
Sorry just venting cause it really irritated me. Customer did not ask if we could do it, just demanded that we do it. (customer is always right. right?) Maybe I am completely off base, but customers around here can get under your skin, especially if you are in a service industry.

Maybe I am a bad person for being annoyed.